Cancellation Policy – PillsVital

At PillsVital, we are committed to providing fast, reliable, and safe delivery of your medications. We understand that sometimes you may need to cancel an order, and this policy explains how cancellations are handled.

1. When Can You Cancel an Order?

Orders can be canceled within 1 hour of placement.
Once your order has been processed or shipped, cancellation may not be possible.

⚠️ Prescription medications are subject to strict safety regulations and cannot always be returned once processed.

2. How to Cancel Your Order

You can cancel your order in two ways:

Via your account: Log in, locate the order, and click “Cancel Order” if available.
Via Customer Support: Contact us immediately for faster cancellation:
- Phone: +1 (354) 200-7417
- Email: pillsvital8@gmail.com

Acting quickly increases the chance we can stop your order before shipment.

3. Refunds

If your order is canceled before shipment, you will receive a full refund via your original payment method.
Refunds may take 3–5 business days to process depending on your bank.
Orders that have already shipped cannot be canceled; in this case, you may follow our Return Policy (if applicable).

4. Important Notes

Prescription orders: Some medications cannot be canceled once dispensed due to legal and safety regulations.
Partial cancellations: If your order contains multiple items, individual items may be canceled before shipment.
Communication: Ensure your contact details are up-to-date to allow fast handling of cancellations.

5. Contact Us for Cancellations

If you need assistance with canceling an order, our team is ready to help:

📞 Phone: +1 (354)200-7417
📧 Email: pillsvital8@gmail.com

Our team is ready to assist you during business hours: Mon – Fri: 9 AM – 6 PM, Sat: 10 AM – 4 PM.

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